Stop firefighting tickets and outages. XaaS Techs delivers fully managed IT support, security, and cloud operations so your team can stay focused on work that matters.
Most organizations outgrow their “friend of a friend” IT support long before anyone updates the plan. Tickets pile up, projects stall, and security becomes a patchwork of tools that don’t talk to each other.
XaaS Techs provides a managed IT services program built for modern, growing organizations in Southern California. We combine local onsite support with an always-on remote helpdesk, proactive maintenance, and a security stack designed for compliance-minded industries.
A predictable monthly plan that covers the day-to-day support, maintenance, and security foundation your organization needs.
Friendly, US-based technicians available for your staff via phone, email, and remote support tools. From “I can’t print” to “my VPN isn’t working,” we handle it.
We monitor your endpoints, servers, and critical network gear 24/7 and address issues before they become outages.
Security isn’t an add-on. Our managed service includes a baseline stack that can be tuned for industry-specific requirements.
We manage your productivity platforms so your staff can work from anywhere without sacrificing security or usability.
Protect critical data across servers, cloud workloads, and endpoints with tested backup and recovery plans.
Regular reviews to align technology with your growth, budget, and compliance goals — without hiring a full-time CIO.
While we support a wide range of businesses, our managed IT program is especially well-suited to organizations that care about uptime, security, and audit trails.
We meet with your stakeholders, review your current tools and vendors, and document your environment, users, and locations.
You receive a clear plan including monthly pricing, response targets, included services, and any one-time remediation or project work.
We deploy agents, monitoring, and security tools; clean up legacy issues; and document your environment in our systems.
Your staff gets day-to-day support while leadership receives regular updates, metrics, and recommendations to keep IT aligned with the business.
Most agreements are priced per user or per device with a monthly flat fee that covers helpdesk, monitoring, standard security tools, and routine maintenance. Project work can be scoped separately when needed.
Yes. Many clients keep an internal IT manager or operations lead and rely on XaaS Techs for helpdesk, monitoring, security tooling, and project execution. We can tailor the agreement so we’re augmenting, not replacing, your existing team.
During onboarding, we review your existing stack, identify overlaps or gaps, and either adopt, replace, or integrate with current tools. The goal is a standardized, supportable environment, not change for its own sake.
For most small and mid-sized organizations, we can complete discovery, proposal, and initial onboarding within a few weeks, depending on complexity and number of locations.
Let’s review your current environment, risks, and goals — and map out a managed IT program that fits your organization.
